Ep.29 - Managing Expectations for Successful Events with Catherine Priestman

Nov 5, 2019

On this episode, Brenda is joined by Catherine Priestman, President & CEO of CP Business Solutions.

Brenda and Catherine have a great discussion about how managing expectations at multiple levels is key to successful events. 

 

Discussed in this episode:

• CP Business Solutions 3 Pillars
• Managing client expectations 
• Going over and above
• The importance of having support
• Working with the venue team
• Catherine's learning experiences

 

Key Learning: When you manage expectations you're not just managing the tangible items you deliver, it is also your job to take care of the people you are working with. 

 

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